Standard Support

Help is never far away. With our standard support, you have access to our online HelpCenter, you can write us an email or contact us by phone during our opening hours.


We are ready to help

Even though we strive to create an intuitive and easy-to-use product, sometimes help is needed. Therefore, we have ensured that our online help center is packed with guides on everything from how to connect your player to how to integrate PowerBI.

On all ordinary Danish workdays our opening hours are:

Monday 08: 30-16: 00
Tuesday 08: 30-16: 00
Wednesday 08: 30-16: 00
Thursday 8: 30-16: 00
Friday 08: 30-15: 00
Saturday Closed
Sunday Closed

During these hours the phone is open and we strive to answer all calls and emails as fast as possible.


Q-Play v2

Q-Play v1

Do you need help moving to Q-Play v2? Contact our support at [email protected] or at +45 71 92 62 22